Title: The Job Is Not Doing the Speech… It’s Getting the Speech
In this session, Shep Hyken will share his best practices for building and sustaining a speaking business, which he has done since 1983. He will not share opinion, but speak from his experience; what has worked and what hasn’t. He will answer any question related to his business, holding nothing back. In this fast paced and information-filled session you will learn…
- How to use social media and content marketing to position yourself as an expert.
- How to use traditional methods to build business quickly.
- How to create a bestselling book.
- And, more!
About the Speaker:
Shep Hyken, former NSA National President 2014-2015 is a customer service and experience expert, an award-winning keynote speaker, a New York Times and Wall Street Journal bestselling author and the Chief Amazement Officer of Shepard Presentations. Shep works with companies and organizations who want to create amazing experiences and build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution. He is also the creator of The Customer Focus™, a customer service training program which helps clients develop a customer service culture and loyalty mindset. (Now available as an online/web-based training program!)
In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbott Laboratories, American Express – and that’s just a few of the A’s! Shep Hyken’s most requested programs focus on customer service, customer loyalty, internal service, customer relations and the customer experience. He is known for his high-energy presentations, which combine important information with an entertaining presentation style that creates exciting programs for his audiences.
Watch Shep’s video “trailer” at Hyken.com
Thursday, November 12, 2020 6:00 p.m.
Location: Virtual Event. Registration required. Registrants will be provided with Zoom access info prior to the event start time.